Terms & Conditions

WEBSITE TERMS AND CONDITIONS for www.ishtarskinlights.com

These terms & conditions incorporate our privacy policy and set out the basis on which you can visit and use the Ishtar Skinlights website. Please read them carefully as they contain important information.

If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

1.1  Website Access

It is not necessary to register with us in order to use most parts of this Website. However, particular areas of this Website will only be accessible only if you have registered.



1.2 Availability

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

1.3 Delivery

We ship both within the UK and internationally. Not all of our delivery options are available to all areas. Prices are based upon actual prices charged by Royal Mail for the particular service you select and the weight of your order.

We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and Bank holidays. Orders to one address may be delivered in one or more deliveries however you will only incur one delivery charge. If you have specified delivery to more than one address when placing your order there is a separate charge for each destination address. Any delivery timescales are indicative only, but we try to dispatch orders within 1-2 working days.

Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or to return or exchange your merchandise. For further information please see the returns and the cancellation right sections within these terms and conditions.

1.4 Cancellation Rights

Under the distance selling regulations you have the legal right to cancel your order within 14 calender days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition. For further details of how to return merchandise please see our returns policy and procedure. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us. You can submit your cancellation notice by email to our customer services department at [email protected]

Your statutory rights are not affected.

1.5 Faulty or Mispicked Items

Ishtar Skinlights hope that you will be delighted with your order. However, in the unlikely event that you receive a wrong or faulty product please contact us straight away at [email protected] and we will offer you the choice of receiving a free replacement or refund.




This Website may be used for your own private purposes and in accordance with these terms of use.


You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.  

Visitor Provided Material


Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy [https://www.ishtarskinlights.com/privacy].  We take user privacy seriously and provide users with the right to access, modify and delete any personal information that has been collected in the the course of using our website. For further information on how we handle your data please see our Privacy Policy. We do not sell your personal data, nor do we  share personal data with third parties beyond what is reasonably required for order processing and delivery. We do track how vistiors use our website (using Google Analytics), but the data sent to Google Analytics is anonymised.


When using this website you shall not post or send to or from this Website any material: (a)for which you have not obtained all necessary consents; (b)that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c)which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Links To and From Other Websites


Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk.


Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: (a)you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; (b)you do not misrepresent your relationship with this website; and (c)the website from which you link to this Website does not contain offensive or otherwise  controversial content or, content that infringes any intellectual property rights or other rights of a third party.


By linking to this Website in breach of clause 1.11 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.



Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.


All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.


We do our best to offer you only the highest quality products formulated from the highest quality ingredients available. We cannot guarantee that any ingredient will be consistent in appearance, color or typical odor from one batch to another, as this may be within the manufacturer's tolerance for a particular product.  


Although Ishtar Skinlghts tries to be as accurate as possible when describing products, we cannot guarantee the accuracy or completeness of the information that is provided via our website, telephone conversations or email correspondence.  It is up to the customer to adequately research the appropriate use and safety information for each item.


The contents of our website have not been evaluated by the MHRA Information contained herein is not intended to diagnose, treat, cure or prevent any disease.


By purchasing and using products sold by Ishtar Skinlights, you agree that you are knowledgeable about the safe, appropriate use and storage of these products. Our products are for topical use only and should be used according to guidelines. You agree that you will not hold Ishtar Skinlights liable for any problems that arise from your storage and use of the products.


In the event of loss or damage, Ishtar Skinlights will only be liable for the actual cost and or replacement of the merchandise.


We reserve the right to refuse service to anyone.

 Exclusion of Liability


We do not accept liability for any loss or damage that you suffer as a result of using this Website.


Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and Jurisdiction

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Our Details

Our trading name is: Ishtar Skinlights

Our business address is: Ishtar Skinlights, Chynoweth House, Trevissome, Truro TR4 8UN

Our Returns address is: Ishtar Skinlights, Unit 3, Princes Drive Industrial Estate, Kenilworth, Warwickshire CV8 2FD